Frequently Asked Questions

Where is Timelax Mini Creations located?
We are an online store based in the Cavite, Philippines.

Do you ship internationally?
Yes! We ship all over the world! If you are buying outside of the Philippines, please shop via our international website.

​What mode of payments do you accept?
For orders here in the Philippines. We accept orders via GCash, paypal and bank transfer payment.

What is the difference between your store here and your international store?
In terms of quality, there is no difference. The only difference is pricing currency and product availability. 

We offer some items that are available here in our local store not available in our international store and vice versa. Pricing costs and currency is different in our country and we've set the prices here based on the local market price.

How long before an item is shipped?
I usually ship out as soon as I receive an order but please give us at least 2 days to a week to process your order. 

Kindly take note that custom items or made to order items may take longer depending on the quantity and type (ie. hardcover journals)

I still have questions not listed in here!
If you have any questions you'd like to ask just chat with us in our website or contact us or email us at timelaxstudio@gmail.com

No question is too small. Please reach out to us anytime you have any queries!